My iPhone keeps crashing several times a day, it goes onto the black screen of death with the apple logo for 5 - 10 seconds then back to normal. It's on the latest software, I have ample memory left, and I've done the whole back up and set up as a new phone... Any ideas?
Make an appointment at the Apple Genius Bar for service. If needed find an Apple Store - Find a Store - Apple.
If you have restored the device to factory and not added any of your backup to the device and it is still experiencing a problem, then you need to make an appointment at the Genius Bar of the nearest Apple Store to have the hardware examined. If when you restored the device to factory, if you added your content back, then restore again to factory and do not use your backup. Test the device for a period of time after that. If it crashes, it could be a hardware issue.
hello bella,
I buy one IPhone 6s plus 64 gb on feb 2016, and crash, and i cannot to use,
and i send me phone on apple customers care, from 1 month, i m always on waiting for the replace on my phone,
i m really angry with apple, i buying one iPhone and s crash after 8 month of usage,
it s a pure scam ..
iPhone 6S Plus crashing
